REDCap Cloud
Elevating Clinical Research and Drug Trials through a Unified Data Science Platform.
OVERVIEW
REDCap Cloud, also known as RCC, is a state-funded organization dedicated to improving clinical research and drug trial management through its unified data science platform. It connects hospitals, research institutions and biopharma companies to securely collect, integrate, and analyze real-world health data.
CHALLENGES
Diverse User Personas
The platform's extensive capabilities created challenges for users navigating its intricate research workflows, highlighting the need for a more streamlined interface to enhance efficiency.
Complex Interface
The platform's extensive capabilities created challenges for users navigating its intricate research workflows, highlighting the need for a more streamlined interface to enhance efficiency.
Cognitive Overload
Presenting extensive data can overwhelm users. Striking a balance between providing essential information and maintaining a clean, uncluttered interface was essential.
PERSONAS
To accommodate distinct roles within REDCap Cloud, we designed a multi-level user hierarchy that ensures each user persona has access to the appropriate tools and functionalities, aligned with their responsibilities
Meet The Users
STRATEGY
Our goal was to create a scalable user experience that enhances both visual appeal and usability while maintaining robust functionality. We aimed to ensure the interface catered to the needs of all user levels - Level 1, Level 2, and Level 3
Purpose & Direction
01
Focused Navigation
02
Streamlined Data Workflows
Streamlining data entry and
retrieval processes
04
Enhanced Data Visualization
Enhancing the visual hierarchy of the platform & incorporating data visualization to ensure clarity across large datasets.
05
Optimized Data Management
SOLUTIONS
The platform was redesigned with a scalable design system and improved architecture to simplify research workflows, enhancing clarity, efficiency, and data accessibility for teams.
Building the Foundation
We established a design system to create a cohesive and efficient user experience across all platforms. This foundation streamlines our processes making it easier to adapt and scale as needs evolve.
Dashboard: Key Metrics at a Glance
The dashboard was reimagined to improve the user experience for monitoring enrollment and consent status within a research study. The new interface features intuitive navigation and clear data visualization, making it easy to access information by month or site. This enhancement makes insights more accessible and enables the timely actions based on the current status of the subjects.
Creating Forms Made Easy
The form builder is a key feature of this data science platform, aimed at facilitating the creation and management of data collection instruments. We designed an intuitive layout that prioritizes user workflows, introducing drag-and-drop functionality for easy and quick form creation. Additionally, we added a properties panel that allows users to manage each field's settings effortlessly, resulting in a cleaner and more organized workspace.
The redesigned layout boosts efficiency, reduces data collection errors and allows on-ground staff to focus on data collection rather than dealing with complicated interfaces.
Explore Insights Across Studies & Sites
Navigating between studies and sites is effortless. Each study features a custom image, along with the study name, current status, and a concise description for quick recognition.
When switching to a different site, the facilitator's name appears next to the facility name, making key personnel and locations easy to identify.
Streamlined Permissions for Effortless Control
The previous permissions setup was user-based, meaning that permissions were defined for each user individually, which made managing permissions cumbersome and difficult to scale. To enhance usability and streamline access management, we introduced a role-based access control (RBAC) system. By this, we created a more scalable and manageable permissions framework that ensures users have the appropriate access based on their roles within the study or site.
Queries
Queries can be raised by users or the system regarding forms fields or any collected data. Users can take actions on these queries - such as reply, close, re-assign or re-open. To enhance resolution efficiency, queries can be filtered by type or status.
Stay Synced with Calendar
Calendar enables staff to create and view events at a glance. With options to switch between day, week, and month views, it enhances visibility and facilitates efficient schedule management. When paired with the scheduler, it allows for effective oversight of booked slots and appointments, streamlining workflows and boosting productivity.
IMPACT
The company capitalizes on the software’s UX/UI, positioning it as a distinctive platform selling point (USP).
Spry, a health-tech startup, secures $7 million in funding from Eight Roads Ventures following the successful delivery of the initial intricate product design within a remarkable 3 month timeframe.
The designed platform is used by top 15 leading global pharmaceutical companies
Top 5
Used by leading CRO'S
500+
Trusted Clients
" Ungrammary team as an example of dedication"
We often cite the Ungrammary team as an example of dedication, focus, and clarity in execution. The REDCap Cloud project is personally meaningful to us because of its academic origins, and seeing it evolve into a platform that serves the research community at scale has been incredibly special. Ungrammary played an important role in supporting the UI and UX evolution of the platform, and we are grateful for their thoughtful collaboration throughout the process.
Jaya Prakash Rao
Co-founder & CTO
