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Qpay by Nexxo

Award-winning UX for Globally Accessible Payment Terminals

Industries 

B2C and B2B

POS in fintech

Services we offered 

• Product thinking

• UX UI design

• Interaction design

• Product thinking

• UX UI design

• Interaction design

• User research

• Usability study 

• Product analysis

Preview link

Nexxo.com

OVERVIEW

Nexxo, a FinTech pioneer, offers cutting-edge financial solutions to small businesses in emerging markets. Specializing in a range of services from payroll to e-commerce, Nexxo is recognized globally as a trusted ally for SMEs, providing essential tools and services to support their growth.

With a vast network of FinTech brands worldwide, Nexxo empowers small businesses through top-tier products, solidifying its position as a leader in financial technology innovation for emerging markets.

CHALLENGES

​The main constraint was to design for an audience that has minimum reading proficiency. We designed visual cues and interactions at each step to familiarize the users with the system's status and updates. 

​The main constraint was to design for an audience that has minimum reading proficiency. We designed visual cues and interactions at each step to familiarize the users with the system's status and updates. 

  • Designing point of sales (POS device) which could be used across 10+ countries and regions. 

  • A design that could be adopted in multiple languages. Multi-lingual UI adaptation. 

  • A clean User interface layout with minimal text. so that it can be used by users with minimum reading proficiency.

  • Designing point of sales (POS device) which could be used across 10+ countries and regions. 

  • A design that could be adopted in multiple languages. Multi-lingual UI adaptation. 

  • A clean User interface layout with minimal text. so that it can be used by users with minimum reading proficiency.

SOLUTIONS

We conducted design research, stakeholder workshops, and heuristic evaluation of the merchant's existing POS terminal Interface. Our team focused on fully utilizing the terminal machine, which is usable and delights the customers simultaneously. We started with the research and changed the significant flows of the POS, followed by wireframe and Interface design.

Powerful Hardware Integrated with Beautifully
Designed Software.

Delivered a globally scalable POS experience through intuitive icon-led navigation, real-time sales tracking, and flexible multi-option flows, making complex payment interactions simple, fast, and accessible for diverse users.

QPAY POS terminal displaying multiple payment options including card, cash, credit, and QR code.
Blue QPAY POS terminal displaying payment options for 999.00 QAR, a QR code screen, and a credit card.
POS terminal sales tracking app interface with daily reports and sales trends chart
POS terminal app interface showing daily reports, total sales, and sales trends charts.
POS terminal sales tracking interface showing daily reports, total sales, and trends chart.
POS terminal app interface showing daily reports, total sales, and sales trends charts.
POS terminal icon sets for Credit, Reports, Shift, Customers, Apps, and Reverse.
POS terminal with contactless payment card and icon sets for Credit, Reports, Shift, Customers, Apps, Reverse, and Updates.
POS terminal icon set featuring credit, reports, shift, customers, apps, and reverse icons.
POS terminal with contactless payment and descriptive icon sets for Credit, Reports, Shift, Customers, Apps, Reverse, and Updates.

UX Design & UI Deliverables 

With the product set to launch in over ten markets, our team prioritized a design-first strategy, closely involving the company's CEO in the UX/UI feedback loop. We meticulously crafted the modules and user interactions before seamlessly integrating them with the client's tech team via Zeplin.

  • Facilitating workshops

  • Mapping out user flows

  • Architecting the product's structure

  • Offering UX consultancy

  • Crafting the interface design

POS terminal admin panel interface showing security features and software update options
POS terminal admin panel interface showing security, updates, and menu options.
POS terminal admin panel interface showing security, updates, and menu options
POS terminal admin panel interface showing security updates and system management options.
POS terminal mobile app screens showing refund initiation and transaction selection interface.
POS terminal mobile app screens showing the refund initiation, search, and transaction selection process.
POS terminal mobile app screens showing the refund initiation, search, and transaction selection interfaces.
IMPACT

The launch of Nexxo’s Blockchain Smart POS with VISA contactless across the Middle East and Africa marked a significant step in enabling seamless, modern payment experiences for SMEs.

Recognized with the Muse International Design Award for innovation & design excellence.

Recognized with the Muse International Design Award

for innovation & design excellence.

Abstract 3D metallic star shape with four curved points on a black background.
Shiny metallic 3D star shape on a black background

16K

SMEs

05

Countries

2.55 L

SME employees

Let's create something your

customers love,

and your business

needs

Start a project

+91 9136510822*

*Only project-related calls will be entertained.

Jobs & internships

+91 7978551027*

*Only job-related calls will be entertained.

Address

WeWork NESCO IT Park, 10th Floor, Building 4, Nesco IT Park,

Western Express Highway, Goregaon East, Mumbai, Maharashtra 400063

Socials

Ungrammary is a leading UX and UI design agency in India, recognized among the top 20 global UX agencies. We specialise in creating intuitive, research-driven digital experiences by combining behavioural analytics, human- computer interaction, and cutting-edge design technology. Our team helps brands build seamless and impactful user experiences that drive engagement and business growth.

Mumbai, 11:08 PMTuesday, November 10

©  Ungrammary Creatives Private Limited

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Let's create something your customers love,

and your business

needs

Let’s connect

Services

Case studies

Sectors

Get in touch

Start a project

+91 9136510822*

*Only project-related calls will be entertained.

Jobs & internships

+91 7978551027*

*Only job-related calls will be entertained.

Address

WeWork NESCO IT Park, 10th Floor, Building 4, Nesco IT Park, Western Express Highway, Goregaon East, Mumbai, Maharashtra 400063

Socials

Ungrammary is a leading UX and UI design agency in India, recognized among the top 20 global UX agencies. We specialise in creating intuitive, research-driven digital experiences by combining behavioural analytics, human- computer interaction, and cutting-edge design technology. Our team helps brands build seamless and impactful user experiences that drive engagement and business growth.

Mumbai, 11:08 PMTuesday, November 10

©  Ungrammary Creatives Private Limited

Back to top

Let's create something your

customers love,

and your business

needs

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Get in touch

Start a project

+91 9136510822*

*Only project-related calls will be entertained.

Jobs & internships

+91 7978551027*

*Only job-related calls will be entertained.

Address

WeWork NESCO IT Park, 10th Floor, Building 4, Nesco IT Park,

Western Express Highway, Goregaon East, Mumbai, Maharashtra 400063

Socials

Ungrammary is a leading UX and UI design agency in India, recognized among the top 20 global UX agencies. We specialise in creating intuitive, research-driven digital experiences by combining behavioural analytics, human- computer interaction, and cutting-edge design technology. Our team helps brands build seamless and impactful user experiences that drive engagement and business growth.

Mumbai, 11:08 PMTuesday, November 10

©  Ungrammary Creatives Private Limited

Back to top